Airpaw

A pet travel companion app focused on safety, planning, and peace of mind. Designed to simplify every step of the journey through intuitive booking, real-time cargo information, and seamless airline integration. Airpaw supports pet owners with essential tools like regulation alerts, document storage, and access to nearby veterinary services—ensuring a smooth, stress-free experience for every trip.

Role

Ux Designer

Date & Duration

2023, made in 2 weeks

Pet owners face growing challenges when navigating the travel system, especially by air. A lack of clear information, limited pet-friendly options, and complex booking processes create stress and confusion. Missed details —like incorrect or missing documentation — often lead to denied travel, making the experience overwhelming, time-consuming, and emotionally taxing.

Problem

Type

Individual

Solution

Airpaw is a pet travel platform that simplifies the process through thoughtful, user-friendly design. It offers a seamless way to book pet-friendly transportation, manage documentation, and stay informed about regulations — reducing stress without adding complexity.

Defining the Space

Research

Over 70 million domestic dogs in the U.S. signal a clear demand for structured, pet-inclusive travel systems. This scale validates the urgency of addressing the challenges pet owners face when navigating transportation, especially by air.

Of dog owners have had to skip a vacation due to the difficulties of traveling with their pet.

37/100%

58/100%

Of pet owners report that traveling with pets is difficult, highlighting a need for more streamlined and supportive solutions.

4 million

29/100%

Of pet owners express concern over their pet’s safety during travel—especially in air transport scenarios.

Purpose & Approach

Why it matters

Despite the increasing number of pet owners, traveling with pets remains an avoided experience — often dismissed due to its perceived complexity and lack of trustworthy systems. A lack of clarity around documentation and safety contributes to missed opportunities for connection and convenience.

Airpaw bridges this gap by equipping users with reliable tools to prepare, organize, and travel confidently — making pet travel not just possible, but practical.

How we solve it

User Journey Map

Mia, 31 years

Luna’s owner

Bio: Mia is 31 and recently relocated from Atlanta to Seattle for work. She’s traveling with her Labrador, Luna, for the first time. With no prior experience flying with a pet, Mia needs clear guidance, secure document storage, and trusted resources to ensure a smooth trip.